Ytel's SSDT was recently honored by TMC, a global, integrated media company, with a 2015 Speech Technology Excellence Award.
Ytel today announced the launch of its first mobile application for iPhone and Android as an administrative companion to their innovative X5 solution.
Ytel will be sending a team to Orlando, FL, for the 10th annual Future Contact Center Summit, on January 26-30, 2015.
Ytel was named a Finalist today for Customer Service Leader of the Year in the ninth annual Stevie® Awards for Sales & Customer Service and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
Ytel was recently named by CIOReview as one of its 20 Most Promising Contact Center Technology Solution Providers.
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