message360 Marketing Suite

The Interact Feature Set to Simplify Multi-Channel Communications

All in one contact center, customizable for every department to communicate how teams and customers choose.

X5
Inbound

Deliver a 5 star customer experience with turnkey ACD, IVR, and CTI.

Blended

Get access to custom settings for inbound and outbound call blending.

Outbound

Choose your dial type: progressive, preview, power, and predictive dialing.

Communication Channels

Voice
Voice
SMS
SMS
Email
Email
Chat
Chat

Scale On One Ecosystem

Designed for Remote and Multi-Locations

Integrates with 100+ Popular Software Providers

Users Only Need a Computer, Headset, and Internet Connection

Key Features
  • Agent Chat
  • Custom Web Pops
  • Custom Dispositions
  • Built-In Softphone
  • Dynamic HTML Scripting
  • Custom Data Forms
  • Call Recordings
  • Area Code Caller ID
  • Open API

Make Data Driven Decisions

Use real-time dashboards and data to customize reports based on campaign goals and performance from day one.

Agent Performance
Agent Performance
Campaign Detail
Campaign Detail
Operational Efficiency
Operational Efficiency

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