FOOTHILL RANCH, CA - 26 January, 2015 - Ytel's,a leading cloud communications software provider, will be sending a team to Orlando, FL, for the 10th annual Future Contact Center Summit, on January 26-30, 2015. The team will participate in the trade show along with several companies that specialize in innovative business communications and cloud-based contact center solutions. Ytel, was also selected as the badge sponsor.
The Future Contact Center Summit is celebrating a decade of forward thinking strategies and attracts more than 500+ attendees interested in discussing emerging trends, customer needs, disruptive technologies and business imperatives for cutting-edge customer service. Ytel is one of over 50+ exhibitors and sponsors at this year's event interested in establishing new relationships and to create new opportunities and markets for their solutions.
"In celebration of a decade of forward thinking, The Future Contact Center Summit's program is filled with innovative learning formats to provide customized learning," said Lisa Schulman, Program Director, The Future Contact Center Summit. "We are looking forward to having the best minds in the industry come together to drive the industry forward in achieving customer service excellence."
"Technology advancements has enabled our company to introduce contact centers and businesses to innovations that help maximize efficiency, scale quickly and have 24/7 support along the way," said Nick Newsom, CEO and Founder of Ytel. "The annual summit is an important channel we use to engage directly with customer service professionals to discuss needs, challenges and emerging trends."
Visit the lounge to learn more about Ytel and discover our suite of solutions:
For more information on The Future Contact Center Summit, visit www.thefuturecontactcentersummit.com.
About Ytel (www.ytel.com)
Ytel powers human communications on a global scale for more than 7,500 customers and 10+ billion interactions through voice, messaging, and mail annually. Developers and businesses use Ytel, as out of the box contact center software and programmable API.. Founded in 2012, Ytel has nearly 100 employees, headquartered in Foothill Ranch, CA, and offices in Los Angeles, CA, Gilbert, AZ, and Melbourne, FL.