Case Studies

Our products and solutions are helping customers all over the world grow their businesses in unique ways. Explore some of their success stories revealed through our collection of case studies.

API

Explore how Drips.com leveraged the power of voice, text, and email within message360 to transform their client's leads into customers.

The open API of message360 enabled Drips.com developers to imagine how they wanted to leverage voice, text, and email into their platform. With the strategic communications combination, message360 has transformed Drips.com's client leads into won customers.

Track

Using LeadBeam, Lead Strata Marketing saw a 300% increase in output with the same number of agents.

Lead Strata Marketing, a quality lead generator for Mortgage Banks around the country, Streamlining modern finance requires utilizing the latest technology and processes in order to provide the best quality leads for clients.

Interact

Discover the features that boosted agent productivity, cut operational costs and revolutionized reporting and data analytics for Patriot Protection Shield.

After trying various cloud-based communication platforms that couldn't alleviate their most prominent pain points, Patriot Protection Shield discovered Ytel's core offering, X5 Cloud Contact Center, and has never looked back.

Interact

With X5 Cloud Contact Center, MediaMix365 Grew by Over 400% in Just Two Years.

MediaMix365 has grown from a handful of agents in 2013, to over 200 with exponential growth projected over the next several years.

Popular Use Case By Select Industry

Automotive

Automated Voice Messaging for Automotive Shops

Body shops and car dealerships of all sizes can harness the power of Beacon to communicate with customers and prospects through Press 1 campaigns and automated calling. Manually calling every customer who is due for an oil change is a thing of the past. Announce sales, promotions, and updates through one broadcasted message using Beacon.

Utlities

Automated Voice Messaging for Energy Companies

The utility companies who use Beacon needed a simplified solution to communicate with their customers quickly and efficiently. Beacon bridges the communication gap between electric companies and their customers, along with the providers, businesses, cooperatives, water districts, and the suppliers they work with.

Finance

Automated Voice Messaging for Financial Institutions

Your financial institution can securely and efficiently relay information, updates, reminders and more with Beacon's voice messaging system. Improve customer service, upsell current products, and increase sales through quicker response rates through Beacon's simple to use, time-saving powerful system.

Healthcare

Automated Voice Messaging for Healthcare

Keep your patients, doctors, and other faculty in the loop at a moment's notice using technology designed to reach mass audiences instantly. Quickly share updates and reminders while protecting patient information and allowing both the provider and patient to communicate securely.

School & Universities

Automated Voice Messaging for Schools

Communicating in a modern, affordable way is the biggest pain point of education systems today. Removing the outdated, feeble methods of sending campus-wide messages is simple with Beacon's voice system. Whether classes are cancelled or there's an emergency on campus, sending a mass update through Beacon will transform the notification process.

Insurance

Automated Voice Messaging for Insurance

Support your team hitting their goals through the adoption of Beacon call technology. Key press options include transfers, lead information, and campaign customization. Insurance teams can communicate new deals and promotions in real-time using a campaign blast that reaches their entire database or custom lists.

Student Loans

Automated Voice Messaging for Student Loans

Your business needs a powerful system that can handle large call volumes without wasting any time to reach more leads with debt. Using Beacon, increase answer percentages and hit the KPIs you've been working towards, all while removing the manual piece of the equation. This industry is experiencing massive growth and Beacon provides the competitive advantage.

Nonprofits/Religious Organizations

Automated Voice Messaging for Nonprofits & Religious Organizations

It's never been easier to communicate with your members than on the Beacon system. Send personalized messages to hundreds or thousands, announce local events and fundraisers, request volunteers and support it all using Beacon's powerful and cost-efficient technology. You can even schedule campaigns for the future with start and stop times.

Sports Teams

Automated Voice Messaging for Sports Teams & Organizations

Sustain and boost your team's recognition and exposure through Beacon's call capabilities. Share team announcements and updates, build excitement for current or upcoming seasons through promotions and events, and keep your ticket holders in the loop with insider information and updates.